Manually starting vRealize Hyperic 5.8.X Appliance

I’ve had this happen to me on the 5.8.4 appliance and thought I would share.  Normally The Hyperic appliance is deployed as a vApp consisting of two VMs, and when the vApp is started/restarted, they each start in the proper order.  This process might be needed if the database doesn’t exit/shutdown normally and thus doesn’t start up right the next time.  And if the database isn’t running, the Hyperic UI server won’t start.

Login to the server with ssh, use the hqamdin password with the root username that you specified during the vRealize Hyperic Appliance deployment, unless you have changed them of course…

First start the Postgresql database: hypericdb.  These services have to be started under the hqadmin account.  

  • To check the status of the service run the following command:
# su -c '/opt/vmware/vpostgres/9.1/bin/pg_ctl status -D /opt/vmware/vpostgres/9.1/data/' - hqadmin
  • To start the service run the following command:
# su -c '/opt/vmware/vpostgres/9.1/bin/pg_ctl start -D /opt/vmware/vpostgres/9.1/data/' - hqadmin

Once the database is running, start the hyperic server: hyperic.  This service has to be started under the hyperic account.

  • You can check the status of the hyperic server service by running the following command:
# su -c '/opt/hyperic/server-5.8.4-EE/bin/./ status' - hyperic
  • You can start the service by running the following command:
# su -c '/opt/hyperic/server-5.8.4-EE/bin/./ start' - hyperic


You can follow if the Hyperic server starts properly from the bootstrap log on the xx01-m-hyperic server.

# tail -f /opt/hyperic/server-5.8.4-EE/bin/logs/bootstrap.log


Hope this helps anyone out there who still uses vRealize Hyperic







VMware Cloud on AWS with NSX: Connecting SDDCs…

VMware Cloud on AWS with NSX: Connecting SDDCs Across Different AWS Regions

VMware Cloud on AWS with NSX: Connecting SDDCs…

I prior shared this post on the LinkedIN publishing platform and my personal blog at In my prior blog post, I discussed how with VMware Cloud on AWS (VMC on AWS) customers get the best of both worlds for their move to a Software Defined Data Center (SDDC) – the leading compute, storage, and The post VMware Cloud on AWS with NSX: Connecting SDDCs Across Different AWS Regions appeared first on Network Virtualization .

VMware Social Media Advocacy

VMware’s Cloud Nativeness

VMware’s Cloud Nativeness | on

VMware’s Cloud Nativeness

At first glance it feels like VMware’s efforts related to cloud native applications are meant to cater to the traditional admins, people who are mainly running virtual machines today but want, or need, to support other types of workloads as well. People who secretly don’t “get” this new container hotness* and really want to manage…Read More

VMware Social Media Advocacy

VMware Cloud on AWS Cost Assessment

VMware Cloud on AWS Cost Assessment

VMware Cloud on AWS Cost Assessment

This video, we will show to run a VMware Cloud on AWS Cost Assessment to help you identify the costs of migrating applications / business services / clusters and VMs from private cloud to VMware Cloud on AWS. vRealize Business for Cloud comes with an easy to use assessment tool, which can quickly give you the number of hosts you will need, your estimated cost and a simple cost comparison to your current private cloud environment.

VMware Social Media Advocacy

Enable TLS v1 In vCloud Director 8.20 and vCloud Availability 1.0

VMware’s vCloud Director (vCD) and vCloud Availability (vCAV) only come with TLS v1.1 and 1.2 enabled out of the box.  This process will show you how to enable TLS v1.  If more information is needed, please visit VMware’s Documentation on vCloud Director 8.20, or the following KB2145796.  This work should be completed after hours as you would inevitably be moving VCD proxy service from one cell to another, and this could cause a brief outage for customers.  This process will require taking the cell offline, so do each cell one at a time starting with a cell not running the inventory service

  • Open an SSH session to a VCD cell, or vCAv cloud proxy cell, and su to root
  • Change to the ‘ /opt/vmware/vcloud-director/bin/ ‘ directory
  • Use the Cell Management Tool to quiesce the cell.  This will move active jobs over to another cell, and cleanly shutdown the cell.  You should make note which VCD cell has the proxy service enabled, and avoid that cell until last.
# ./cell-management-tool -u administrator cell --quiesce true
  • Get the status of any running jobs on each cell.   ** Verify Job count = 0   |  Is Active = false  | In Maintenance Mode  = false
# ./cell-management-tool -u administrator cell --status

Example Output:

Job count = 0
Is Active = false In Maintenance Mode = false
  • Shut the cell down to prevent any other jobs from becoming active on the cell.
# ./cell-management-tool -u administrator cell --shutdown

Example Output:

Cell successfully deactivated and all tasks cleared in preparation for shutdown Stopping vmware-vcd-watchdog:                              [  OK  ] Stopping vmware-vcd-cell:                                  [  OK  ]
  • Run the following command on the vCD cell in /opt/vmware/vcloud/bin/ to enable TLS1
# ./cell-management-tool ssl-protocols -d SSLv3,SSLv2Hello
  • Start the cell service, and validate that a vCD cell has the listener service running from the UI, and that vCenter is connected to one of the cells.
# service vmware-vcd start
  • To validate that TLS v1 has been enabled on the vCD cell, or vCAV cloud proxy cell, run the following command
# ./cell-management-tool ssl-protocols -l

Example output

Allowed SSL protocols:
* TLSv1.2
* TLSv1.1
* TLSv1
  • If you have additional VCD cells, or vCAV cloud proxy cells, repeat this process one at a time.