• This is useful when a new SOP document is created, we will be able to link to it directly on the alert email that is sent.

Step-By-Step

1. Log into the main vRealize Operations Manager page.
2. Click Content and then Recommendations
   
   
3. On this page you can create, edit and delete custom recommendations.  Click the green plus sign to create a new custom recommendation.
4. Here you can enter the test for the custom recommendation.  Paste the link to the SOP, highlight it, and then click the hyperlink icon.  Now paste the link again and click OK.  The “actions” section will allow the use of automated functions if you were looking at the triggered alert in vROps.  For now, just click save.
5. Now you can add the custom recommendation to an alert definition.  Click Content and then Alert Definitions.
6. Search for the alert that you would like to add the SOP to, select it and click the edit button.
7. Click on section 5: Add Recommendations and then click on the plus sign
8. Now you will need to search for the new SOP recommendation you just created, so search for SOP, find it in the list on the left, click and drag to position under the Recommendations section.
9. Finally click save.  Now when this alert is triggered, and an email is sent, there will be a clickable link in the email to the SOP document.